FAQs

  • We accept a variety of payment methods including credit/debit cards, PayPal, and other digital wallets for your convenience.

  • Once your order is shipped, we'll send you a tracking number via email.

  • Yes, we do ship internationally. Shipping costs and delivery times vary depending on the destination.

  • Yes, we offer periodic discounts and have a loyalty program for returning customers. Sign up for our newsletter to stay updated on special offers.

  • For wholesale inquiries or product information, please email us at contact@ioio-studio.com. We aim to respond promptly.

  • If you receive a damaged item, please contact our customer service immediately to arrange for a replacement or refund.